Refund policy

In order to protect the legitimate rights and interests of buyers and sellers, this policy aims to provide a fair and transparent return process. Please read the following terms carefully:
Return Period: Buyers can apply for a return within 30 days from the date of receipt of the goods.

Return conditions: The returned goods must be in good condition and include the original packaging and all accessories.
If you apply for a return due to product quality problems, the seller will bear the return freight; if you return the goods for personal reasons, the return freight will be borne by the buyer.
Return process


Buyers must contact the Client Server Center within 30 days and submit a return application.
After approval, the buyer will receive a return authorization and specific return guidelines.
The buyer needs to send the goods back according to the instructions. After the seller receives and confirms the status of the goods, he will enter the refund process.
Refund instructions

After the seller receives the returned goods and confirms that the status of the goods is correct, the refund will be processed within 7 working days.
The refund amount is the actual price paid for the product.
Dispute handling:
If a dispute arises during the return process, both parties should resolve it through friendly negotiation; if the negotiation fails, further solutions can be sought in accordance with relevant laws and regulations